Frequently Asked Questions
Do you refill cylinders?
Do you rent cylinders?
Can you ship me my rental cylinder?
Where can I get my cylinder refilled?
Do you run courses?
We’re going into the backcountry for the first time – will you teach us how to use the equipment?
I found a cheaper price elsewhere – will you match it?
Do you service equipment?
Can I fly with my avalanche airbag?
Some yes, some no, some places yes, some no! Generally, we’ll recommend checking with the Airline (look for their dangerous/restricted goods section), but from our experience:
Black Diamond – fine all airlines, all countries
All Others – full cylinders are fine within Canada (Air Canada & WestJet) and Europe, not ok in the US (must fly empty cylinders only, so special plans need to be made for ABS)